Shipping and Returns

Shipping

Our products are only available for sale within Canada.

All orders will be shipped via Canada Post.

Please only use the shipping offline calculator if you do not get a shipping option with Canada Post - the system calculates shipping based on the dimensions and weight of your items and it is very accurate. If you are not seeing an option for shipping with Canada Post it is likely because your order is over 30lbs, which is the weight at which the online calculation service maxes out. We can provide an estimate of shipping costs at this point for you via the offline calculator.

Returns

In the event that you receive damaged or defective goods, please phone us at 403-290-1838 to discuss refunds and to obtain an authorization code for returning product.

Refunds must be requested within 14 days of receiving the product.

We are not able accept returns of food items.